searchd error: select: syntax error, unexpected ',' near ',56000), 1000, 0) + IF( IN (sc_job_category_ids,56000), 1000, 0) + IF( IN (job_typeids,404), 3000, 0) + IF( IN (practice_areaids,309), 4000, 0) + @weight AS myweight' Guest Service Agent @ DoubleTree By Hilton San Francisco Airport Job in Burlingame, CA, 630532166 | BlueCollarCrossing.com
Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
View more jobs in Burlingame, CA
View more jobs in California

Job Details

Guest Service Agent DoubleTree by Hilton San Francisco Airport

Company name
Hilton Worldwide

Location
Burlingame, CA, United States

Employment Type
Full-Time

Industry
Hospitality, Bluecollar

Posted on
May 25, 2023

Apply for this job






Profile

A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her

>Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards

Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries

>Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy

Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction

Receive, input, retrieve and relay messages to guests

The hourly rate is $22.50 and is based on applicable and specialized experience and location.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Guest Services, Operations, and Front Office

Title: Guest Service Agent @ DoubleTree by Hilton San Francisco Airport

Location: null

Requisition ID: HOT09J4L

EOE/AA/Disabled/Veterans

Company info

Hilton Worldwide
Website : http://www.hiltonworldwide.com

Similar Jobs:
Maintenance Technician
Location : Newark, CA
Responsible for general maintenance of all facilities, manufacturing and R&D equipment.  Maintain facilities in good working order, including lighting.  Coordinate activities of outsourced maintenance services where needed.  Perfo...
Dishwasher/Steward
Location : Colma, CA
Job Description Maintains dishwashing area and cleans restaurant equipment, glass and silver ware as well as food preparation utensils and keeps them in an orderly manner so they can be picked up by restaurant staff when needed. Q...
OFFICE FURNITURE INSTALLER
Location : Union City, CA
Integrated Services seeks Office Furniture Installers to receive, deliver and install office furniture including modular systems furniture and freestanding product. TO APPLY: 1. Must have a valid California Drivers Lice...
What I liked about the service is that it had such a comprehensive collection of jobs! I was using a number of sites previously and this took up so much time, but in joining EmploymentCrossing, I was able to stop going from site to site and was able to find everything I needed on EmploymentCrossing.
John Elstner - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
BlueCollarCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
BlueCollarCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2024 BlueCollarCrossing - All rights reserved. 168 192